Our Warranty
We stand by the quality of our outdoor blinds, so you can enjoy peace of mind with our free 5-year extended warranty.
We are so confident that we'll add 4 years to the standard 1-year warranty for free when you register your product.
What's Covered
below, you'll find a simple scope of what's covered and for how long.
Extended Warranty
Ozrite will extend the warranty period to 5 years at no additional cost from the delivery date, provided the customer has installed the product and completed the product registration form within three months of delivery.
What's Not Covered
Our warranty is straightforward, with only a few exclusions:
- Damage caused by Fire, Flood, Wind, Rain or Hail;
- Incorrectly supplied measurements;
- Abuse, accidents and improper use;
- Normal wear and tear;
- Alterations or improper installations;
- Removal and re-installation costs;
- Overexposure to the elements;
- Natural minor fading over time;
- Negligent maintenance;
- Windblown objects;
- Stretched or scalloped fabric is caused directly by misuse, such as high winds, storms, or over-tensioning.
Terms & Conditions
All Ozrite products are custom-made to your specifications - Changes or cancellations may not be possible after 48 hours due to our speedy production progress.
If you require any adjustments, please get in touch with us as soon as possible, as we may still be able to halt production.
This warranty is not transferable.